Welcome to Digital Scale customer care. We are dedicated to providing the best nutrition and macro tracking experience. If you have questions, feedback, or need assistance, we're here to help.
Have an inquiry or issue with scanning or subscriptions?
Average response time: < 24 hours
Developer: Ekovyz Technologies
Version: 1.0.0 (iOS & Android)
Our advanced computer vision models analyze food images in real time to identify dishes, estimate portion gram weights, and compute calories, proteins, carbohydrates, and fats accurately.
Yes! Tap the pencil icon on any detected food item to specify cooking methods (e.g. "grilled not fried") or ingredients (e.g. "basmati rice", "meatless"). The AI recalculates the macros in seconds.
On iOS, subscriptions are managed through your Apple ID account under Settings > Apple ID > Subscriptions. You can cancel or change your plan at any time.
You can delete your account from Profile Settings inside the app, or visit our Account Deletion page. All your data will be permanently wiped within 24 hours.